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At Regent
Money we believe
that in an ever-changing competitive
business environment, unique
and innovative thinking is essential
to a company's success.
Regent
Money understands
that the most important component
to a successful long-term relationship
is customer service.
We enter into every business
relationship with one purpose
in mind, long-term retention.
We believe client queries should
be answered promptly and professionally,
which is exactly the reason
Regent
Money has dedicated
personnel in all its units to
assist in all client inquires
fast and efficiently.
Regent
Money knows
that a prompt professional response
to both grievance and disputes
is critical to a successful
relationship with our client.
When a verbal complaint is received,
the immediate supervisor handles
it. If the issue remains unresolved,
the unit manager will handle
the issue personally to bring
the matter to satisfactory resolution.
Our in-house compliance officer
handles any written formal complaints
personally.
Regent
Money believes
any disagreement must be meticulously
investigated to determine its
merits. We realize the importance
of reaching a prompt amenable
resolution with all parties
involved and that professionalism
is the foundation to accomplishing
such a status.
Regent
Money can improve
restitution percentages and
customer retention by giving
all accounts proper coverage
early in their delinquency stage.
Regent
Money is dedicated
to offer customized proactive
solutions for retail service
oriented entities.
At Regent
Money we are
positioned to provide the resources
as needed to always maintain
proper coverage of clients accounts.
For further queries,
feedback or dispute resolution
- email us, alternately complete
the online form below:
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Verticals |
Email
ID |
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| Equity
Broking |
equity@regentmoney.com |
| Commodity
Broking |
commodity@regentmoney.com |
| Consumer
Finance (Loans,
Credits Cards
etc.) |
consumerfinance@regentmoney.com |
| Investment
Products (MF’s,
Fixed Deposits,
Bonds etc.) |
investment@regentmoney.com |
| Insurance |
insurance@regentmoney.com |
| Sales
& Marketing
(Eastern India) |
zoeast@regentmoney.com
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| IT
related (email,
patches, internet
trading etc.) |
sysadmin@regentmoney.com |
| General
/ Miscellaneous
Feedback |
customercare@regentmoney.com |
| Partners / Sub-brokers / Franchisee |
partners@regentmoney.com |
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